Wealth Management and WealthTech is a constantly changing landscape. It can be hard to keep up.
Our handy glossary has been designed to help you get to grips with some of the words and terms you might come across – with short, straight-forward definitions.
We hope you find it useful.
What is RegTech?
RegTech is short for Regulatory Technology and refers to the use of technology to help financial institutions comply with regulatory requirements efficiently.
What is a regulated sandbox?
Regulated sandbox is a controlled environment provided by regulatory authorities where FinTech companies can test their innovative products and services under supervision.
What is regulatory compliance?
Regulatory compliance looks to ensure that a financial organisation operates in accordance with the laws, regulations, and standards set forth by relevant regulatory authorities or governing bodies.
Relationship Management (see Client Relationship Management)
What is relationship management?
Relationship management is the building and maintaining of positive relationships with clients. Relationship management focuses on understanding and meeting the needs, expectations, and preferences of individuals or entities, while also aligning organisational goals and objectives.
Relationship Manager (RM)
What is a relationship manager (RM)?
A relationship manager is a professional who serves as a primary point of contact between a financial company and its clients. They serve as a bridge between the clients and various departments within the organisation, coordinating and facilitating communication and services. A Relationship Manager is sometimes referred to as an advisor, financial advisor (FA), wealth manager (WM) – or even an external asset manager (EAM) or financial intermediary manager (FIM).
What is risk appetite?
Risk appetite is the process of assessing an investor's risk tolerance and preferences. The outcome of assessing a client’s risk appetite is their risk profile which is then used to tailor investment strategies accordingly.
What is risk profiling?
Risk profiling is the process of assessing an investor's risk tolerance and preferences to tailor investment strategies accordingly.
What is risk tolerance?
Risk Tolerance is the level of uncertainty or variability that an individual is willing to withstand in their investment portfolio.
What are robo-advisors?
Robo-advisors are investment propositions that use algorithms and automated processes to provide limited investment advice and portfolio management services to individuals, with minimal human interaction. Such solutions are often used to service clients with lower investable assets, who might otherwise not be able to benefit from the services of a dedicated investment advisor.
Root Cause Analysis
What is root cause analysis?
Root cause analysis focuses on identifying and acknowledging client concerns or grievances, investigating the root causes, and implementing corrective measures to resolve the issues. The aim is to restore client trust, satisfaction, and confidence in products, services, or processes.