Business Benefits
Hybrid advice and client servicing
Elevate client engagement with a hybrid approach to advice and servicing.
FORTIFY
YOUR WEALTH MANAGEMENT FIRM
Delivering a highly differentiated, cost-effective service proposition that ensures retention of existing clients, attracts and engages new ones.
Here’s just some of the recent results our clients have experienced
Benefits To Your Firm
Exceed client expectations
Today’s wealth managers and private bankers need to strike the right balance between the traditional personalised human engagement of the industry, and the on-demand, digital-first expectations of today’s clients.
Enhance advisor effectiveness
By offering a mix of human interactions and digital self-service tools, hybrid servicing models enable firms to provide a ‘best of both worlds’ solution. This combines a traditional ‘white-glove’ service with the convenience and speed of digital solutions while driving a level of efficiency that allows them to offer their services at a highly attractive price point.
The ability to scale quickly and profitably
By leveraging self-service onboarding technology integrated into an underlying onboarding orchestration solution, firms can use automation to rapidly service clients in a low-cost fashion, without compromising on customer experience. Leveraging Wealth Dynamix hybrid technologies positions a firm to rapidly scale its customer base business without a parallel increase in internal staffing.
Improved compliance
Efficiency does not mean cutting corners. Quite the opposite. Efficiency delivered by Wealth Dynamix brings the parallel benefits of increased business and best practice rigour. It embeds compliance rules by design with consistently executed processes that automatically identify and escalate any compliance-related exceptions.
Accordingly, Wealth Dynamix’s self-service capabilities provide the option to add additional compliance assurance into a wide range of ongoing servicing processes, from periodic reviews of KYC or suitability to ad hoc changes to customer addresses, client structures, and much more.
24/7 service
Hybrid service solutions provide a means to meet the ‘anytime, anywhere’ expectation of today’s clients. Our solutions can provide instant access to what customers most want to see:
- Product and service information
- KYC data, risk profile, and ESG attitudes questionnaire
- In-flight case status; new account openings, complaints, reviews and more
- Document history
Reduced operational costs
The downward pressure of margins means wealth management firms are keen to identify ways to minimise internal costs across the business. Our digital-first client self-service capabilities and a hybrid servicing strategy enable you to deliver efficiencies across a number of business areas, while simultaneously improving customer experience. In short, we help you reduce costs while doing more business. It’s a win-win situation.
Speak with an expert
LATEST INSIGHTS
17 April 2024
Achieving profitability at scale: the potential for AI
We delve into the use of AI technology in wealth management. Far from belonging to a far-distant future, it is here and growing more intelligent by the day.
5 min. read
2 April 2024
Empowering client-facing relationship managers and advisors: Perspectives from Wealth Dynamix’s APAC head
Hubbis recently hosted a digital dialogue focusing on the application of the latest digital solutions for the Relationship Managers and advisory in the world of Asian wealth management, as technology revolutionises the offerings and efficiencies across the broad wealth management community in the region.
5 min. read
21 March 2024
Wealth Dynamix welcomes Luna Investment Management as a new client, empowering proactive Client Relationship Management and regulatory compliance
Wealth Dynamix, a leading provider of Client Lifecycle Management solutions for private banks and wealth managers, announced Luna Investment Management as a new client as part of our partnership with Third Financial.
3 min. read
