“In 2020 we are seeing the perfect storm. Cost cutting is key to maintaining fees at a competitive level and ensuring profitable cost-income ratios, but client service remains the number one consideration.”
Wealth Dynamix CEO Gary Linieres recently spoke to Boris Plantier at EFMA about the birth of Wealth Dynamix, and the three key challenges wealth managers currently face:
- Too much friction and inefficiency throughout the client lifecycle
- Compliance remains a major hurdle
- Digitising the client experience and service is a marathon, not a sprint
