As we look to 2022, streamlining operational processes, staying compliant and leveraging data-driven insight to deliver a seamless, highly personalised experience will all be essential ingredients for success.
Last year, we focused on the increasing pace of digitisation, underlining the need to prioritise operational cost reduction, hyper-personalisation and leveraging intelligence from data to serve clients in the best possible way.
Today, these themes are just as relevant, though the ecosystem in which the wealth manager operates is becoming even more complex. From the UK to APAC, a future-focused mindset and greater FinTech collaboration are vital. Firms contending with escalating service expectations driven by a changing client profile and a broader, more volatile product set must find ways to adapt and deliver consistently, intuitively and at speed.
Within these pages, you’ll find a helpful overview of the trends and dilemmas we observed in 2021. This insight, derived from research, our industry expertise, and daily interactions with those at the top of wealth management firms, has the potential to aid your strategic roadmap. After all, your challenges are our challenges.
Download the e-book now to discover five ways wealth managers can get ahead in 2022 and beyond.
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“There is still a need for personalised service by wealth management businesses to serve the more complex portfolio level, long-term investment decisions. However, by not digitising elements of the service, traditional providers risk losing part of an individual’s portfolio – or all of it.”