The last video of the series looks at combining humans and machines in Private Banking. Although there are a range of both accelerators and disruptors affecting digital transformation, it is clear that private clients fear the ‘nuclear’ option of their entire portfolio being managed by a machine.
“There is an evolution in the transformation of financial services. They are moving from being discreet activities, through disruption, with different entrants coming in, to become more of an ecosystem.” Graham Kellen, Chief Digital Officer, Schroders
“When you’re talking about a client’s wealth and you begin working with them and their portfolio, if you think six or seven questions on the internet will allow you to manage their wealth properly, then you are wrong.” Victor Allende, Executive Director of Private and Premier Banking, CaixaBank
Victor Allende, Executive Director of Private and Premier Banking, CaixaBank
Nicolas Commerot, Global Head of Advisory, Societe Generale Private Banking
Thierry Derungs, Chief Digital Officer, BNP Paribas Wealth Management
David Howard, Head of Client Services, Rathbone Brothers
Graham Kellen, Chief Digital Officer, Schroders
Gary Linieres, CEO, Wealth Dynamix
Amin Rajan, CEO, CREATE-Research
Chair: Yuri Bender, Editor in Chief, FT
Wealth Dynamix delivers Client Lifecycle Management solutions to the world’s leading private banks and wealth and asset management firms.
27 March 2023
Traditional Wealth Management firms and Private Banks may think that human service will confer a point of difference in time. However, they could be standing on a burning bridge. There are some very compelling reasons for adopting AI technology and automation within your service model, and in time, protecting profitability will likely force action.
3 min. read
23 March 2023
There may be many ways in which a wealth management business ensures the digital functionality of its hybrid model is compliant. In this article, we will focus on three features that should be embedded in the hybrid model solution to ensure greater compliance with regulatory requirements.
3 min. read
15 March 2023
A Hybrid Servicing model is central to the future of wealth management. Its growing popularity has been driven by a more digitally adept population, and a younger demographic of HNW and UHNW investors impacting the current benchmarks for client servicing and accessibility to financial data.
3 min. read
At Wealth Dynamix, we believe a hybrid client servicing model offers the optimal solution – it is efficient, effective, and can support compliance.