Digital Integration in Wealth Management

The Wealth Dynamix team relish the chance to mingle with movers and shakers keen to forge ahead to meet the rising expectations of their clients. And so, we were excited to be amongst the sponsors and delegates flooding into the Digital Integration in Wealth Management event earlier this week.  

Bringing together asset managers and private banks across the UK and Europe in pursuit of ways to better serve their clients, the event took place over two days and explored how the sector can thrive in the digital age. How can firms achieve a more personalised client service alongside operational efficiencies? And how can they optimise the wealth management process end to end?  

With the first day dedicated to client-facing technology and the second focused on back-end digital integration and process optimisation, Johnny Beloe, our Director of Pre-Sales, took to the stage. His goal? A notoriously complex one: to help decision-makers cement their strategic thinking to build a compelling case for technological investment.  

Building an Effective Business Case  

First up, let’s be frank. Scoping a project with such extensive potential for change can be daunting, with so many stakeholders across your organisation likely to use client data in different ways for various means. And to add to the dilemma, there may be data siloes and legacy technology hampering everyone’s understanding of the perfect world. Therefore, Johnny’s presentation centred on avoiding seven all-too-common pitfalls we’ve observed when developing a business case for a new Client Lifecycle Management (CLM) solution is tackled. 

The Bigger Picture 

His first piece of advice was to step back and look at the bigger picture before making any knee-jerk decisions. It can be easy to be seduced by flashy innovations or client-facing tools, but before you consider the finer details, it’s vital to think deeply about what you wish to achieve before you mandate ‘the hows’. According to Gartner, a staggering 35% of projects never meet their original business case, so the team at Wealth Dynamix counsel an approach that takes your strategic direction and priorities into account before you get stuck into the intricacies of planning. 

Joining the Dots to Avoid the Pitfalls 

Where is the business looking to go strategically, and what are the blockers to your grand aims? Plus, what actions do you need to take to overcome these challenges? These are all crucial considerations before you can go on to scope the benefits, costs and likely outcomes of the new solution.  

Jumping in without achieving strategic alignment, scrutinising your data’s quality (your gateway to meaningful insight), or considering the soft benefits such as improved client satisfaction and improved staff retention are common oversights.  

Your free e-book – coming soon 

We hope all the delegates that attended the talk left feeling more confident in their ability to compile a compelling business case. It’s a complex subject that warrants far greater investigation, however. Having received great feedback on the value Wealth Dynamix can add in this area, we’re developing an e-book on building an effective business case and 7 Pitfalls to avoid.  

Coming soon in May/June, a benefits calculator will accompany it to help you fully assess the benefits available to you when you embrace digital integration across your client lifecycle. 

To ensure you receive your free e-book follow us on LinkedIn.


Wealth Dynamix
Wealth Dynamix

Wealth Dynamix Team

Wealth Dynamix delivers Client Lifecycle Management solutions to the world’s leading private banks and wealth and asset management firms.


Dispelling the Myths Surrounding Hybrid Servicing in Wealth Management

27 March 2023

Dispelling the Myths Surrounding Hybrid Servicing in Wealth Management

Traditional Wealth Management firms and Private Banks may think that human service will confer a point of difference in time. However, they could be standing on a burning bridge. There are some very compelling reasons for adopting AI technology and automation within your service model, and in time, protecting profitability will likely force action.

3 min. read

The compliance advantages of hybrid servicing

23 March 2023

The compliance advantages of hybrid servicing

There may be many ways in which a wealth management business ensures the digital functionality of its hybrid model is compliant. In this article, we will focus on three features that should be embedded in the hybrid model solution to ensure greater compliance with regulatory requirements.

3 min. read

Is Hybrid Servicing the next big thing in WealthTech?

15 March 2023

Is Hybrid Servicing the next big thing in WealthTech?

A Hybrid Servicing model is central to the future of wealth management. Its growing popularity has been driven by a more digitally adept population, and a younger demographic of HNW and UHNW investors impacting the current benchmarks for client servicing and accessibility to financial data.

3 min. read

Sign up to our Newsletter

NEW - eBook: How Hybrid Servicing Can Transform Your Wealth Management Firm

At Wealth Dynamix, we believe a hybrid client servicing model offers the optimal solution – it is efficient, effective, and can support compliance.  

Client Onboarding