What is client lifecycle management? 

Client lifecycle management (CLM) is the process and activities involved in managing the entire lifecycle of a client relationship within a business or organisation. 

It typically includes tasks such as client identification, customer due diligence (including KYC, AML, ID&V, risk profiling, ESG and Suitability), client onboarding, account opening, ongoing client communication, risk assessment, compliance monitoring, and relationship enhancement.

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Client Onboarding