In this guide you will find out:

Read how digital onboarding can not only improve customer experience but also drive significant efficiency gains inside your institution

• Client’s do not like signing stacks of paper and advisors don’t like preparing them!
• Digitised workflows and dynamic team working internally provide huge efficiency gains
• Huge gains can be made in time to open accounts and error rates
• Compliance best-practice built in to workflows to avoid manual, paper based errors

About this guide

Traditionally, firms in the Wealth & Investment Management Sector have completed onboarding for prospective clients using a mix of face to face meetings, formal paper documents, and emails. As this information is captured manually, it often then needs to be re-typed into one or more internal systems to help complete the approval and set-up of the client.

A digital onboarding solution can not only help to reduce overall costs but also to provide younger clients the same digital experience they have come to expect from other service industries.

Johnny Beloe

Head of Pre-Sales

This process presents a number of key challenges and difficulties to Wealth Managers in both growing their AUM, and reducing their cost base.

A digital onboarding solution can not only help to reduce overall costs but also to provide younger clients the same digital experience they have come to expect from other service industries. Delivering a truly integrated onboarding solution to realise these benefits is still, however, a significant challenge, with a great front end experience needing to be twinned with an adaptable, flexible and fully integrated onboarding backend.

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